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Frequently Asked Questions

 

  • How far do you travel?
    I travel within 30 minutes of my home in Pleasant Gap, PA 16823!
  • Do you train really difficult or challenging dogs?
    Yes, I do! I recommend my behavioral training program, Social Dog Mastery™️ for dogs who display any of these behaviors: 1. More intense reactivity, leash aggression 2. Undesired behavior toward other dogs, kids, cats, livestock, vets, etc 3. General anxiety, confinement anxiety (crate), car anxiety 4. Thunderstorm phobia, sound sensitivity (fireworks, etc), fearfulness 5. Difficulty with guest arrival (growling, barking, charging toward, etc)
  • Do you train puppies?
    Yes! The Loose Leash Foundation Program™️ is suitable for puppies 6 months and older. The Off-Leash Evolution Program™️ is suitable for puppies 9 months and older.
  • Does training cost more for multiple dogs?
    If you own multiple dogs, who all live together and who need training, then additional dogs are added at a discounted rate. We can discuss the dynamics in a multi-dog household during a Next Step Phone Call! :)
  • Do my dog's vaccinations need to be up-to-date?
    Yes. Prior to your very first in-home lesson, the contract and up-to-date vaccination records will need to be submitted online. I require all dogs to be vaccinated, and up-to-date, against Rabies and Distemper/Parvo (Distemper/Parvo is commonly listed as DA2PP, DH2PP, DA2PPC, or DAPP). These are routine vaccinations. Proof of vaccinations (copy of vet bill will suffice) may be attached to the contract, or emailed to me as an attachment (especially if the file is too big to attach to the contract). You can take a photo of your vet bill with your cell phone and attach that photo to the contract (or email that photo), as long as the vet bill can still easily be read. If you are unable to get up-to-date vaccination records, online programs could be a great option for you! Otherwise, feel free to send me an email with your concerns: theincrediblek9@gmail.com
  • How are lessons scheduled on the calendar?
    We will determine a time and day of the week that is available for both of us, and then this time is blocked off on the calendar, for many weeks, as "your time." For example, imagine that Mondays from 1:00pm-2:30pm works for both of us. This time will be “your time” every Monday, from 1:00-2:30pm, for the duration of the training program. So, if we were completing the Loose Leash Foundation Program™️, then we’ll complete 3 lessons together within 4 weeks time, so I'll reserve "your time" for 4 back-to-back weeks. That extra week allows us to have some “wiggle room” to “skip” a week if severe weather, holiday travel, or illness interfere with our training efforts on any given week. Blocking off "your time" also allows for a consistent, predictable, weekly training time without always needing to “check the schedule”.
  • What happens if a lesson needs to be canceled or changed?
    We are all too busy, too sick, or traveling, at times! That’s life, and it’s completely understandable! Lessons can be changed or canceled with more than 24 hours in advance by emailing me: theincrediblek9@gmail.com. If you know that you'll need to change a lesson, then please let me know as soon as possible. Because we have an extra week of time built into the timeline, when conflicts arise, a week may just need to be “skipped” and we’ll resume again the following week, at our regular time. Lessons are often skipped around the holidays and the timeline is adjusted/lengthened to accommodate any necessary holiday time off.
  • What happens if I don’t use all of my program lessons within the timeline?
    If all lessons aren’t used within the allotted timeline, then you may lose that predictable weekly time slot, because another client may be waiting for that lesson time to become available. If you have any remaining unused lessons, then they may be scheduled at any time and day of the week, as our schedules and availability permit. However, if more than 4 weeks pass after the last completed lesson, then the remaining lessons are forfeited. No exchanges or refunds will be issued.
  • What are payment options?
    Credit cards are accepted and a payment plan is available for the Off-Leash Evolution Program™️!
  • How do I learn more about your programs and secure dates on the calendar?
    Please click the Contact button on this page, and submit a Contact Form. Then, we can discuss any additional questions, prices, and scheduling availability via email or phone. Thank you! I look forward to speaking with you!
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